Welcome Back! Lets do the name tent thing

Welcome Back! Lets do the name tent thing

Welcome Back! Lets do the name tent thing again when Brye gets in, and also please hand in your ice cream flow chart. Internal Process Model Monitor Role Competency:

Managing Collective Performance Agenda

Introduction to TQI Flow chart Gladys Morgans check in Develop a fishbone (Ishikawa) diagram Use to make improvement recommendations Learning Goals

Be able to: Apply the 3 central questions (aim, measures, changes) to real life situations Develop a flowchart of a process Develop a fishbone diagram Use these tools to make improvement

suggestions Variation is the enemy of quality Because it reduces our ability to predict (and control) outcomes Recall the foci of the Internal Process model

Special Causes Due to specific circumstances Only affect people/things in a certain time period or place May take actions to restabilize the system

NOT the focus of TQI Common Causes Built into the system Affect everyone/thing Improvement requires changing the system itself

These ARE the focus of TQI Key Figures Walter A. Shewhart W. Edwards Deming Joseph Juran

Three Fundamental Questions Behind Trial and Learning 1. Aim 2. Measures 3. Changes Aim: What are we trying to

accomplish? Measures: How will we know that change is an improvement? -- builds on current knowledge, using baseline

data Changes: What changes can we make that will result in improvement? -- explored through the cycle for learning and improvement

PDCA: The Cycle for Learning and Improvement

Plan Do Check (Study) Act Building Long Term

Improvements Repeated use of PDCA cycle Maximizing system performance Why top management is key Data driven (includes feelings) Testing on a small scale

across a wide range of conditions Continuous Quality Improvement Your TQI Tool Kit:

Process Watch/Walk Flow Chart Fishbone (Ishikawa) Diagram Control Chart

A Process Is A series of actions that repeatedly transform inputs into outputs Process Walk/Watch Senior management walk through

process Observing, discussing at the task level Tool for increasing process knowledge IBM managers and mainframe computers Flowcharting: Picturing the

Sequence A/1 Fishbone/Cause-and-Effect (Ishikawa) Identify causes of process problems

Focus on facts Dispersion analysis uses cause categories Policies Procedures Plant - People

- Environment Process clarification uses steps Cause and Effect Diagram People

Environment Outcome Policies Procedures Plant

Coming Up Thursday meet in Pollack laptop library Control charts Bring Memory Jogger Read starting p. 36 about control charts

Next Tuesday integration

Recently Viewed Presentations

  • Drug Concentrations, EEG Signals, and Clinical Signs: What ...

    Drug Concentrations, EEG Signals, and Clinical Signs: What ...

    Drug Concentrations, EEG Signals, and Clinical Signs Example of BiSpectra
  • Evolution Evidence and Theory

    Evolution Evidence and Theory

    Darwin's name became more associated with evolution The Origin of Species published. Darwin's Voyage on the Beagle. Sailed in 1831 for . five years. ... Based on 4 postulates. 1. Individual members of a population differ. Variations.
  • Beginner Package Premium Package Number of Guests Allowed

    Beginner Package Premium Package Number of Guests Allowed

    PARTY PACKAGES. Beginner. Package. Premium. Package. Deluxe. Package. Black Belt. Package. Length of Private Party Fun. Free Class Pass for Every Guest. Wheel Spin for Free Prizes
  • images.tmcnet.com

    images.tmcnet.com

    The Business Case for Open Source/Asterisk Alex Vishnev Chief Technical Officer ACN Benefits of Open Source Build using open standards Best Breed Architectural Design Collaboration of many individuals on a product that could not be achieved alone Rapid bug-fixes and...
  • What About Genesis?

    What About Genesis?

    He also made the stars. "imperfect tense" . The imperfect expresses an action, process or condition which is incomplete, and it has a wide range of meaning: 1a) It is used to describe a single (as opposed to a repeated)...
  • Welcome Back! 1 2 Ground  Rules 3 6
  • Teaching Midrash Meaningfully in Elementary School

    Teaching Midrash Meaningfully in Elementary School

    Teaching Midrash Meaningfully in Elementary School Deena Sigel In This Discussion My Research (briefly) The need for pedagogy in midrash Underpinnings of my model of midrash pedagogy Overview of Data: midrash understandings Illustrations from one student, Lucy The Need for...
  • The Dance between Accuracy and Bias - David A. Kenny

    The Dance between Accuracy and Bias - David A. Kenny

    Correspondence between a judgement and a criterion measure A Renewed Interest in Individual Differences Types of Measures Standardized Scales (fixed targets) PONS IPT CARAT Sternberg measures Agreement Across Targets empathic accuracy (EA) slide viewing Standardized Scales Develop a pool of...